How to tell
- One tap gives nothing or a trickle on a bitter morning
- Frost on a bare pipe in a crawlspace or garage
- The hose bib line or a kitchen on an outside wall is affected first
- Toilet tank refills very slowly
Where it freezes
In North York houses, the usual spots are kitchen sink supplies on an exterior wall, pipes over a garage, lines under a bay window or a cantilevered floor, and the water service where it enters through a shallow spot near the front step. Side-splits are known for this: a pipe runs through the floor over the garage, with only a thin layer of insulation below it.
In North York houses, the usual spots are kitchen sink supplies on an exterior wall, pipes over a garage, lines under a bay window or a cantilevered floor, and the water service where it enters through a shallow spot near the front step.
From the counter
What we do
- Shut the main if there is any chance of a split.
- Open the affected tap so melted water and steam have somewhere to go.
- Locate the cold section by touch and with a thermal camera.
- Thaw with warm air or a pipe-thawing machine, working back from the open tap.
- Restore pressure slowly and watch every joint along the line.
- Repair any split, then insulate or reroute the run.
Stopping it next winter
Insulate pipes in cold spaces, seal drafts where they enter the house, keep cabinet doors open on the coldest nights and let a thin stream run from the at-risk tap. For a run that freezes every year, moving it to an inside wall is often worth it.
Questions
Should I leave taps dripping overnight?
On a known problem line during a deep cold snap, a pencil-thin stream helps. It is not needed on every tap.
My water service froze underground. Who fixes that?
A freeze past your property line is a 311 call. If it is on your side, we can thaw it from inside.
How the job runs
- You callDescribe what is dripping, backing up or cold, and the cross streets.
- We ask questionsAge of the building, pipe type if you know it, where the shut-off is.
- We open it upTrap off, clean-out open or wall cut: find the actual fault before quoting the fix.
- We test itOpen each tap on that run, watch the joints dry and show you what came out.
