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White toilet in a bathroom with a grab bar
Accessible washroom toilet with grab bar, typical of office and clinic suites.

Commercial line

Commercial · Offices and retail

Office, clinic and retail plumbing

Washrooms that serve forty people a day wear out faster than the ones at home. We keep the flush valves, taps and drains in a unit working so tenants and customers do not notice them.

  • Flushometers on toilets and urinals rebuilt
  • Sensor faucets and hand sinks repaired
  • Point-of-use and small tank heaters replaced
  • Leaks above ceiling tiles traced and fixed
  • Licensed and insured (details on the call)
  • Price agreed before work starts
  • North York and next door

Common calls from offices and shops

  • Toilet that flushes non-stop or will not shut off
  • Urinal that runs or splashes after the flush
  • Sensor faucet with no water or no hot water
  • Stained ceiling tile under a washroom or kitchenette
  • Staff kitchen sink that backs up into the dishwasher
  • No hot water from a small tank under the counter

Flush valves explained

In most office washrooms the toilets and urinals have no tank at all; a flushometer does the job. Inside is a diaphragm or piston that lets a measured dose of water through and then closes. When the bleed hole clogs or the rubber stiffens, you get a valve that keeps running, gives a weak dose, or never shuts. A rebuild kit fixes most of them in well under an hour. If the valve body is cracked or the handle seal keeps failing, replacing the whole valve is the cleaner fix.

In most office washrooms the toilets and urinals have no tank at all; a flushometer does the job.

From the counter

Retail units in plazas

Plaza units along Sheppard, Finch and Bathurst often share a sanitary line that runs behind several stores before reaching the main. A backup in one unit may start two doors down. We locate the clean-outs, open the line at the right point and tell the landlord where the blockage was so the right tenant hears about it.

Clinics and salons

  • Hand sinks that must stay working for health and safety rules
  • Hair traps on salon sinks cleared and fitted with strainers
  • Thermostatic mixing valves checked so taps stay at a safe temperature
  • Dental and medical suites: we work around patient hours where possible

Keeping the outage short

  1. Tell us which fixtures are affected and when the space is quiet.
  2. We confirm where the local shut-off is, or whether the building main has to be closed.
  3. Parts for common flush valves and cartridges come on the van.
  4. Water is back on and tested before we leave.

Questions

Do you need the landlord to approve work?

That depends on your lease. Many leases make the tenant responsible for fixtures inside the unit and the landlord responsible for shared lines. We can talk to both.

Can you fix a sensor tap or does it need the manufacturer?

Most sensor faucets use standard solenoids, batteries or transformers and filter screens we can service. A few need brand-specific parts, which we order.

How the job runs

  1. You callDescribe what is dripping, backing up or cold, and the cross streets.
  2. We ask questionsAge of the building, pipe type if you know it, where the shut-off is.
  3. We open it upTrap off, clean-out open or wall cut: find the actual fault before quoting the fix.
  4. We test itOpen each tap on that run, watch the joints dry and show you what came out.